Serving the Future

Finding a Voice, Taking Action: Using Action Learning Sets to Support Change in the Scottish Hospitality Industry

Finding a Voice, Taking Action: Using Action Learning Sets to Support Change in the Scottish Hospitality Industry

This report summarises progress to date and key learning from the first stage of the action learning set (ALS) workstream within the Serving the Future, a three-year action research project working with hospitality employers and workers. The project is seeking to understand, reduce and prevent in-work poverty and identify changes that could be made within … Read more

A stock image of a hospitality worker

Serving the Future: Workers’ Experiences of Low-Paid Work

This briefing highlights findings from the Serving the Future project on hospitality workers’ experiences of low-paid work in Scotland. In interviews with workers over a 12-month period, the research is seeking to understand: ■ The demands and challenges of sustaining employment in the hospitality sector over time; ■ The impacts of working in the hospitality … Read more

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